For over 11 years, Beyond Feedback has specialized in creating customized survey programs that measure the most important drivers of any organization – customer and employee satisfaction and loyalty. Beyond Feedback delivers actionable survey insights, insightful reporting tools, and consultative expertise to improve business performance.
Beyond Feedback works on projects across a variety of industries. From a manufacturing firm with 400+ global locations that speak 9 different languages to a municipality that surveys over 600,000 motor vehicle customers every year, Beyond Feedback has the expertise to help. Other key industries include healthcare, financial services, retail, education, and non-profits.
Beyond Feedback is recognized for the last 3 years by HRO Today as one of the top 12 employee engagement firms in the U.S., they have a partnership with the prestigious Malcolm Baldrige National Quality Award Foundation in Washington, D.C., and they are well-known for delivering excellence in customer service to their clients.